Purpose:
This position is responsible for sales and relationships with key customer accounts. To represent those customer segments for the compact construction line that have a significant impact on the dealer business but develop and maintain relationships with the dealership enterprise through a trusted advisor. Responsibilities include sales, customer support, technical support, planning, and key customer account business operational optimization.
Responsibilities and Duties:
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Meet sales volume and sales objectives on assigned key customer accounts.
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Represent the company in the sale of equipment, parts, labor, and technology-based products and services to assigned customer accounts.
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Manage key customer account relationships to provide a differentiated customer experience.
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Proactively assess, clarify, validate, and communicate key customer account needs on an ongoing basis.
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Provide value to key customer accounts by developing solutions that save time, reduce risk, and increase profits.
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Develop a contact plan that meets the individual needs of your key customer accounts.
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Influence customer account trade cycles and current and future needs.
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Update and retain relevant customer account information such as equipment and operational information in the customer relationship management system.
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Engage with dealership personnel (Parts, Services, etc.) when needed in completing a sale, answering customer account questions, and ensuring customer account needs are met.
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Maintain current product knowledge of all equipment, parts, and services available to customer accounts.
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Maintain current knowledge of financing and risk management options to assist customer accounts with securing the purchase of a solution.
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Maintain and communicate current knowledge of customer account operational requirements.
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Coordinate new equipment field demonstrations.
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Actively participate in local and regional industry associations.
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Attending applicable sales training events and seminars.
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Maintain a clean work area and perform work in a neat and orderly fashion.
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Other duties as assigned.
Page 2 of 2 Revised on December 2020 Title: CCE Product Sales Manager
Essential Job Functions Office:
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Lifting, pushing, pulling up to 25 pounds.
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Sitting up to 6 hours a day.
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Walking or standing up to 3 hours a day.
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Squatting/kneeling up to 1 hour a day.
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Computer/Keyboard work up to 6 hours a day.
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Repetitive Hand Use up to a day 6 hours a day.
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Travel to locations up to 50% of the time.
Experience, Education, Skills, and Knowledge:
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Must possess customer customer-first attitude and strong interpersonal skills.
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Excellent customer relationship skills.
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5+ years of heavy equipment sales experience.
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Extensive knowledge of construction equipment as well as technology trends/advancements.
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Business, financial, and logistical management knowledge.
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Ability to read, write, and speak effectively and respectfully.
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Ability to use software applications including Microsoft Office and internet functions.
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Basic data entry, keyboard typing, and computer skills.
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Basic knowledge of accounting practices.
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Available to work flexible hours and weekends as required.
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Ability to work in a team environment.
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Pay Details: $30.00 to $40.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.