We are seeking a Collection Specialist with strong analytical skills to join our team in Arlington, VA (remote candidates welcome). You will manage UAD collections and post-audit recovery, ensuring timely and accurate tracking and resolution. Must excel in a fast-paced environment and possess excellent communication skills. $36.57/hour, Monday through Friday, with a 5-month temporary assignment.
Position Details:
Hourly Rate: $36.57/hour
Work Hours: Monday-Friday, 8:00 AM - 5:00 PM
Type: Temporary assignment for 5 months
Location: Arlington, VA (remote candidates welcome)
Key Responsibilities:
Collaborate with Account Managers to review and analyze post-audit claims, seeking repayment for invalid claims.
Provide trend analysis on unauthorized deductions (UADs) and post-audits to leadership, highlighting high-risk areas.
Work with Credit on UAD support and post-audit deductions.
Ensure compliance with local client terms and policies.
Propose solutions and process enhancements to streamline reporting and responsibilities.
Participate in external calls with customers to discuss post-audit and UAD collection issues.
Perform root cause analysis to propose actionable solutions to business challenges.
Lead business review meetings with Field Revenue Growth Management (RGM), Credit, and other stakeholders to escalate issues and provide trend analysis.
Required Qualifications:
High school diploma or equivalent
Demonstrated critical thinking and analytical problem-solving skills.
Strong data management, financial and analytical skills, with the ability to communicate effectively to non-finance professionals.
Excellent interpersonal communication and influencing skills.
Apply today and contribute to the efficiency and accuracy of our team!
Pay Details: $36.57 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance