Adecco is recruiting for a Contract Membership Specialist to join in Cambridge, MA
Description.
The Contract Membership Specialist is responsible for managing membership contracts, ensuring accurate and timely processing, and providing excellent customer service to members. This role involves maintaining membership records, handling inquiries, and supporting membership growth initiatives.
The Responsibilities will include:
Works independently with Revenue Manager platform to create and manage membership affiliations and eligibility status for both direct and indirect customers.
Processes Master Data requests within SAP iShift according to business rules for Vaccines accounts.
Resolve membership affiliation and inquiries from account management teams.
Monitor Revenue Manager platform and boundary systems to confirm data accuracy.
Responsibility for managing daily business tasks and processes with internal/external key stakeholders.
Access and process data within reporting tools, including Revenue Manager, MicroStrategy, and boundary systems.
Communicate and resolve membership discrepancies with internal and external customers; resolve inquires, maintain synchronization and integrity of membership
Support and follow all SOP documentation guidelines, compliance, and auditing processes.
Qualifications
Bachelor’s degree required.
Model N and SAP iShift experience preferred.
Experience in Contracting, Membership or Pricing preferred.
Change and growth mindset with high degree of independence and adaptability to changing environments.
Critical thinking and problem-solving mindset.
Strong analytical thinking, Excel, and implementation skills.
Excellent written/oral communication skills.
High level of attention to detail and accuracy.
Years of Experience: 1 - 3 Years
This is a remote position
If you have prior, Contracting or Membership experience and live near Cambridge, MA, and think this is the next step in your Career search, APPLY NOW for instant consideration and don't forget to include your updated resume!
Pay Details: $33.10 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance