ESSENTIAL DUTIES & RESPONSIBILITIES:
The Field Service Technicians will be responsible for, but not limited to, the following duties:
-
Travel to customer(s) locations to perform engine and equipment-related repairs.
-
Assist in resolving customer-related issues in a timely matter.
-
Work with all employees and supervisors to ensure the facility is clean and organized and presents a positive image.
-
Plan methods and sequence of performing repairs assigned.
-
Pre-order all parts and materials required to perform assigned repairs.
-
Inspect required repairs safely and effectively.
-
Ensure all repairs are completed as assigned and according to manufacturer requirements.
-
Ensure proper cosmetic appearance upon completion of repairs.
-
Ensure all parts and materials not used are returned per Power Center return parts guidelines.
-
Maintain and keep the work area in a clean and safe condition.
-
Communicate with customers in a respectful and honest manner.
-
Match all identified solutions necessary to affect a repair.
-
Complete all work orders and time sheets in a timely manner.
-
Consult, when necessary, with the Service Department ticket system to ensure the accuracy and approval of repairs.
-
Ensure vehicle parts inventory is maintained at a suitable level for first-call completions and local parts sales.
-
Perform all work in accordance with all established policies and procedures.
-
Assist in the proper filing of warranty claims and customer invoices.
-
Follow all employee policies and procedures, especially pertaining to travel and company credit cards.
-
Maintains and cleans service trucks meeting DOT requirements.
-
Other duties as assigned.
Travel Demands: Anticipated domestic and international travel is approximately 70-90% depending on business needs.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
ESSENTIAL DUTIES & RESPONSIBILITIES:
The Field Service Technicians will be responsible for, but not limited to, the following duties:
-
Travel to customer(s) locations to perform engine and equipment-related repairs.
-
Assist in resolving customer-related issues in a timely matter.
-
Work with all employees and supervisors to ensure the facility is clean and organized and presents a positive image.
-
Plan methods and sequence of performing repairs assigned.
-
Pre-order all parts and materials required to perform assigned repairs.
-
Inspect required repairs safely and effectively.
-
Ensure all repairs are completed as assigned and according to manufacturer requirements.
-
Ensure proper cosmetic appearance upon completion of repairs.
-
Ensure all parts and materials not used are returned per Power Center return parts guidelines.
-
Maintain and keep the work area in a clean and safe condition.
-
Communicate with customers in a respectful and honest manner.
-
Match all identified solutions necessary to affect a repair.
-
Complete all work orders and time sheets in a timely manner.
-
Consult, when necessary, with the Service Department ticket system to ensure the accuracy and approval of repairs.
-
Ensure vehicle parts inventory is maintained at a suitable level for first-call completions and local parts sales.
-
Perform all work in accordance with all established policies and procedures.
-
Assist in the proper filing of warranty claims and customer invoices.
-
Follow all employee policies and procedures, especially pertaining to travel and company credit cards.
-
Maintains and cleans service trucks meeting DOT requirements.
-
Other duties as assigned.
Travel Demands: Anticipated domestic and international travel is approximately 70-90% depending on business needs.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Pay Details: $68,500.00 to $87,500.00 per year
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance