Adecco is currently assisting a local client in their search to fill a Lockbox Positions (Scanning / Operations Process Support / Mailroom) located in College Park, GA 30349 zip code.
Length: 11 months
Scanning: Thursday - Sunday 7:30 PM – 6:00 AM
Operations Process Support - Thursday - Sunday; 8:00P - -6:30A
Mailroom - Thursday - Sunday 8:00P – 6:30A
Training Shift: Sun – Wed 7:30pm – 6:15am (2weeks)
Pay Rate: $18/HR
Scanning:
· Image Capture Representative (Scanning) ROLES ONLY
· Responsible for the day-to-day scanning and imaging of customer/client documents received via US mail, overnight mail and local courier.
· Individual ensures that the documents are scanned/imaged appropriately, following department guidelines.
· Position requires the operation of high speed machinery used to scan/image documents
· Duties include: user maintenance on machine, extracting documents from envelope, identifying exception transactions; cash handling, credit card payments and foreign items.
· Responsible for performing Match and Compare, Healthlogic Match and Compare and Special Health Logic Match and Compare as requested by client.
· Ability to identify different work flows, and document retention.
· The individual must be capable of working in a high volume and demanding continuous production environment, including sitting for prolonged periods of time.
· Proactively identify and manage risk, leveraging the Risk Framework.
· Understand and live the values that support our culture.
· Adhere to policies and procedures.
· Stay informed of key priorities and business updates.
· Must be able to lift/move boxes, trays, and racks of work up to 50 lbs
Operations Process Support:
· Expertise in check negotiation and familiar with with client instructions and processes.
· Cash - collect from image Capture, record on cash log, and place in safe.
· Position requires the operation of low-speed machinery to re-scan rejected items.
· Utilizes a desk top scanner to rescan batches and insert pages into imaged batches
· Responsible for restructuring batches.
· Manages multiple Queues: capable of independent client decisioning of exception items, monitor and take action on check encoding queues, Pull Originals (responsible for retrieving, handling and processing of rejected transactions)
· Print retrieval for local centralized print clients, perform reassociation and mailing of client packages. (should be rare)
· Batches and prepares non Image Cash Letters for shipment to Item Processing site and the distribution of merchandise received.
· Utilize Outbound Mall system for labeling closed mail and merchandise received from Mailroom Services
· Utilize Outbound Mail for address labeling for foreign items
· Responsible for meeting customer deadlines on client decisioning transactions
· Meet customer service requests to retrieve retained documents in a timely manner.
· Ensure adherence to regulatory requirements such as HIPAA and PCI standards.
· Proactively identify and manage risk, leveraging the Risk Framework.
· Understand and live the values that support our culture.
· Adhere to policies and procedures.
· Stay informed of key priorities and business updates.
· Must be able to lift/move boxes, trays, and racks of work up to 50 lbs
Mailroom:
· This position is responsible for receiving and logging incoming USPS mail.
· Receive overnight mail and deliver to production for same-day processing.
· Operate high-speed mail sorter and perform routine equipment maintenance.
· LVE (Key from image) keying for unidentified mail during automated sorting
· Utilize mail look-up tool for Bulk Mail, Reject Mail, Miss-sorts, and Closed Mail
· Sort manual mail by type ie; AIC, Match & Compare, and Special M & C
· Prepare mail trays for delivery to the production floor.
· Responsible for preparing closed account mail per forwarding instructions.
· Forward prepared closed mail package to Operation Process Support for mailing.
· Responsible for preparing closed Return to Sender mail for return to the Post Office
· Responsible for preparing "Non-Bank Mail" for return to the Post Office
· Document / track hourly deliveries to the AIC teams via; delivery custody forms, date/time tray tags, and mail log information for inventory reporting
· Responsible for inventory reporting and tracking on site Sharepoint
· Maintain sort patterns utilizing daily Implemetation notices and updates
· Responsible for archiving imaged work from production which include: retrieving boxes from production and delivering to storage room, completing tracking process for recall and managing the off site storage process.
· Ensure adherence to regulatory requirements such as HIPAA and PCI standards.
· Proactively identify and manage risk, leveraging the Risk Framework.
· Understand and live the values that support our culture
· Adhere to policies and procedures.
· Stay informed of key priorities and business updates.
· Must be able to lift/move boxes and trays and racks of work up to 50 lbs
Qualifications:
· High School Diploma or equivalent
· Must be able to lift/move boxes, trays, and racks of work up to 50 lbs
Apply Today to be considered for this Lockbox Positions (Scanning / Operations Process Support / Mailroom) job and any other positions with Adecco.
Pay Details: $18.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.