Sr. Director Business Development, Online Reputation Management

  • Remote
  • Location
    Perrysburg, Ohio
  • Job type
  • Salary
    $ 100000 - $ 120000 / Year
  • Category
    Creative & Marketing - Brand / Product Management

Our company has recently developed robust additional service offerings in the world of online review management as it relates to online review monitoring, listings management, responding, requesting reviews, content management and more. We are ready for a rock star Senior Director, Business Development to join us and tell the world all about us and secure new business.

For over 20 years, we were really focused on being the very best at delivering our original core services of helping companies evaluate and improve their CX. With our online review management business unit, we now complete the circle for our clients around customer touchpoints and feedback. We bring a holistic world of customer experience awareness and improvement to small and large businesses.

You will work directly with the VP of Global Business Development to continue emerging this business from the ground up. This is a role for someone who wants to be an integral part of continuing to build something new and unique that will differentiate us from the competition. We expect you to have “been there and done that” - already knowing what to do and how to sell social media management services, with a proven track record of demonstrated success across different verticals.
In line with our company’s values, you’ll be highly professional, will sell ethically and consultatively and always with the client’s interests top-of-mind. You will be someone willing and not afraid to pick up the phone and negotiate major partnership deals with high-level, C-Suite decision makers. A person who recognizes real opportunities and how to steer clear of high-effort/low-reward traps. You don’t confuse action with results.
We’re not expecting overnight success, but we know what we do will help clients, and we are already starting to build the client portfolio. We have current relationships with more than 200 companies, and with some of the top global brands, so we absolutely believe the right person can achieve success in a short time. We are also looking for an individual to think outside the box and prospect for new client opportunities based on research and insights for which organizations match our target profile and have a need for online review management services.
Bottom-line, this is an impactful, high-visibility, hugely important position for us. In time, our entire company should be better with you on board and the role provides you with an opportunity for a leadership role with success. We are here to support you, cheer you on and help you to make it happen. It’s very exciting!

You know the social media world. You know clients. You know how to sell. You’ll teach us how to sell this offering, rather than vice-versa. You’re a good, smart, fun, interesting person whom we’ll enjoy working with. You’re creative, organized, and experienced. You’re hungry to be supported, appreciated, and recognized for your caring effort and great work. You’re looking for a company with great values, who walks the talk and is supportive of its team. We are a company big enough to serve amazing, leading brands but small enough to feel like a family. You’ve done this before with great success. You want to do it again and crave success. You absolutely want to do it for us.

We value people who can take a stand yet commit for the greater good, even when they disagree. At our weekly SLT and departmental meetings, we subject ideas and challenges to rigorous debate, so you’ll need to stand up for what you believe, but we always remember we’re all here for the same purpose: to do good work together and to serve our clients. We attack issues and challenges, not people. We are an EOS-based company. If you aren’t familiar with what that means, check it out - it’s awesome and has really helped us.
Oh, and we’re not looking for a superhero-type who thinks sheer hours and brute force equates to good work. Excess doesn’t impress us – creativity, efficiency, and results with a balanced life, do. We totally respect and promote personal and family time.
Experience working and selling in a virtual and in-person environment is a must. You know how to use virtual meeting rooms and can manage video calls like a pro to present to and communicate with potential clients.

  • At least 5+ years of business development experience, working with medium to enterprise level clients

  • Experience managing client relationships with up to 100+ companies

  • Experience managing a book of business in excess of $2 million

  • B2B business development experience

  • Ability and experience engaging and selling to executives and C-Suite professionals

  • Excellent communication, interpersonal, problem-solving, presentation, and organizational skills

  • Proficiency with sales management software and CRM

  • Personal integrity

  • Ability to travel as needed based on client and/or target lead needs or requests for in-person meetings.

  • Bachelor’s degree

  • Business development or sales background in social media platform solutions, selling to decision making brand executives at the Director level or above

  • Demonstrated track record of increasing revenue through generation of leads

  • Ability to balance persuasion with professionalism

  • Strong organizational skills

We believe our benefits are great and align with what our team has told us they want and need. We’re all about reasonable working hours, ample vacation time, flexible time, flexible work locations, fitness, wellness, nutrition, education, and charity. We are in Perrysburg, OH, and while we love people with our Midwestern values, you can live anywhere in the U.S. and join our team in this position.

We strongly encourage candidates of all different backgrounds and identities to apply. Each new person is an opportunity for us to learn from a different perspective, and we are always eager to further diversify our company. Our company  is committed to building an inclusive, supportive place for all of us to do the best and most rewarding work ever.

Pay Details: $100,000.00 to $120,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

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Reference number US_EN_99_022363_2155888