Workstation Technician

  • Location
    Hemlock, Michigan
  • Category
    Information Technology - Help Desk / Technical Support

An experienced Computer Technician opportunity in the Mid-Michigan area is available from Adecco!

In this position you will  serve as 'boots on the ground' for a growing client in our area and be called upon to troubleshoot and solve level 1 and level 2 tickets, as well as utilize ticket and asset tracking tools (ServiceNow) to update and manage client communications. 

Main responsibilities include:

  • Analyzing computer hardware problems, rectifying them, servicing and replacing parts when necessary.
  • Identify computer or network equipment shortages and place orders.
  • Acting as the middle man between user and manufacturer when equipment has to be sent to the latter for repair.
  • Installing software, demonstrating its usage and troubleshooting when users are faced with problems
  • Organize, schedule upgrades and maintenance without deterring others from completing their work
  • Updating system software/licensing when required.
  • Setting up and solving problems with computer network systems, cabling and wireless networks.
  • Configuring corporate imaged PC’s, email, etc.
  • Antivirus software installation, reporting new virus files and malware removal.
  • Maintaining back up files. Maintain records/logs of repairs and fixes and maintenance schedule.
  • Servicing and maintaining computer related equipment such as printers, projectors, web cameras and scanners
  • Requirements for this candidate should look something like this:

  • Proven experience as IT Technician or PC Maintenance Tech
  • Excellent diagnostic and problem solving skills
  • Excellent communication ability
  • Outstanding organizational and time-management skills
  • In depth understanding of diverse computer systems and network.
  • Good knowledge of internet security and data privacy principles
  • Degree in Computer Science, engineering or relevant field
  • Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

  • Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records

    • Apply with Adecco

    Reference number US_EN_99_022462_1794493